Coordinator, Costume Shop (Costume Shop Assistant Manager)

New York, NY
Full Time
Experienced
JOB DETAILS
Job Title:                    Coordinator, Costume Shop (Costume Shop Assistant Manager)
Reports To:                Manager, Costume Shop
Working Hours:         Normal office hours are 09:00 to 18:00
Place of Work:           NYC HQ, 34-01 38th Avenue, Suite 302 – New York, NY 11101
Other:                         Full Time, Resident (5x days/week in NYC HQ)


ABOUT RWS GLOBAL
As the world’s largest producer of groundbreaking live entertainment, RWS Global creates meaningful connections and customized experiences spanning from theatrical productions to events, multimedia and more. In 2024, the entertainment leaders expanded capabilities into live sporting events with the introduction of RWS Global Sports.
Headquartered in New York, London, Cincinnati and Sydney with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base, RWS Global serves major brands and corporations, theatres, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals worldwide. 
The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, Marella Cruises, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.

JOB SUMMARY
Reporting to the Costume Shop Manager, the Costume Shop Assistant Manager plays a key role in costume production oversight by supporting the Costume Shop Manager with hiring and training all in-house and on-site stitchers to ensure proper staffing and high quality of work across all projects. Additionally, the Costume Shop Assistant Manager will work collaboratively with Managers to support fitting and pack-outs and will be responsible for maintenance and organization of costume storage and facilities.

KEY TASKS
Roles & Responsibilities
  • Support Costume Shop Manager with all projects assigned and overseeing the facilities and stitchers in house and on site.
  • Participate in department meetings, support team in scheduling meetings and creating meeting agendas.
  • Support department in keeping workspace clean and organized, work with team to facilitate updates to office, shop and storage space as needed.
  • Ensure that all documentation and information relating to account costume data as reference for future production and documentation purposes is properly stored on Box.
  • Establish and maintain effective working relationships with vendors, coworkers and clients.
  • Set up and close out fittings for all projects, tag costumes with notes, document shoes check off and in database, clean up as needed.
  • Support Wardrobe Managers with tasks such as pulling measurements, shipping and receiving.
  • Maintain storage, stock and costume facilities, including databases for costume department inventory.
  • Update and maintain organizational systems and paperwork for the costume shop and stitchers.
  • Pattern/drape, build costumes, do alterations to garments, act as first hand when needed.
  • Train onboard Wardrobe Leads and Stitcher Leads as needed.
  • Support the Costume Shop Manager in hiring seasonal labor for both in-office stitching needs, as well as onsite.
  • Draft and submit hiring addendums to aide in creation of Legal Contracts as needed.
  • Submission and accounting for Stitcher payroll.
  • Remain abreast of existing and emerging technologies, processes, products, services, and leading industry performance benchmarks.
  • Update and maintain organizational systems and paperwork for the department.
  • Assist Wardrobe Managers with costume pack outs.
  • Ability to manage multiple projects and teams at a given time.
  • Perform all other duties as assigned to support RWS Global’s mission to Raise the Experience.
  • Collaboration and teamwork a high priority.
  • Maintain regular and punctual attendance.

Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.

Qualifications
  • Minimum terminal degree in Theatrical Costume Design and Technology or comparable work experience.
  • 2-5 years experience in costumes theatre or the entertainment and live event production industry.
  • Experience in theme park and cruise ship costumes preferred
  • Proficiency in MS Office applications and Wrike preferred.
  • Proficiency in payroll and MS Office applications.
  • Ability to meet deadlines, often with narrow time and budget constraints.
  • Advanced knowledge of hand and machine sewing techniques, fittings and alterations.
  • Ability to meet deadlines, sometimes with narrow time and budget constraints
  • Cultural fluency in style and maintenance needs across diverse hair and wig types
  • An understanding of theatrical costume construction techniques and terms
  • Craft skills, mask making, dyeing, paint, millinery and shoe maintenance knowledge
  • Extremely detail oriented and responsible.
  • Strong team player that takes initiative.
  • A valid passport for the duration of employment for all travel-related roles.

Company Benefits
  • Competitive Salary
  • Flexible working schedule, depending on position
  • Company 401K
  • Health Benefits – Medical, Dental, and Vision
  • Unlimited PTO
  • Citi Bike Membership
  • Commuter Benefits
  • Exercise Passes
  • Summer Fridays
  • Cafeteria Plan
  • Pet Friendly

DIVERSITY AND INCLUSION STATEMENT: 
DIVERSE IS WHO WE ARE
Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements.
So, bring all of who you are, no questions asked.
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