Manager, Wardrobe Operations

New York, NY
Full Time
Experienced
JOB DETAILS 
Job Title:               Manager, Wardrobe Operations
Reports To:          Director of Wardrobe
Working Hours:  Normal office hours are 09:00 to 05:00
Place of Work:    NYC HQ, 34-01 38th Avenue, Suite 302 – New York, NY 11101
Other:                   Full Time 
Salary                   $70,000

 

ABOUT RWS GLOBAL 

RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia and consumer products. 

RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.   

The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, FIFA, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, Merlin Entertainments, MSC Cruises, NFL, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.  

JOB OVERVIEW

The Manager, Wardrobe Operations works with Project Managers to provide costumes and wardrobe supplies to talent onboard cruise ships, on site at theme parks, and/or for one-off events. This person will attend production meetings, fittings, and creative rehearsals. This position calls for a strong knowledge of costume and wardrobe construction, dancewear and movement, and have an eye for tailoring. They will be responsible for multiple projects running congruently and must be a well-organized person who can multitask without getting overwhelmed. Passport is a must, but travel will be on an “as needed” basis.

KEY RESPONSIBILITIES
  • Works with Senior Manager, Director, and Project Managers to maintain daily operations for projects in all ongoing operations
  • Performs fittings to oversee and maintain design integrity
  • Source or design replacement items as needed and works with fabricators throughout the build process
  • Orders shoes and performer supplies and any other show needs
  • Tracks and maintains project budget
  • Weekly rack walks with the Costume Shop Manager to ensure notes are being completed as directed
  • Works with Costume Shop Manager to ensure projects have required in labor and is aware of labor budget
  • Oversees and runs project pack outs and deliveries
  • Travels to ships/venues and installs as needed
  • Sewing, crafting, millenary and wigs as needed
  • Variable hours pending project needs

Experience: 
  • 3-5 years in Wardrobe Supervisor role or equivalent
  • Experience in theme parks, touring, or cruise lines is preferred
  • Knowledge and experience with garment fitting and alterations for dancewear, menswear, and formalwear
  • Excellent organizational skills
  • Proficient in Numbers/Keynote and Excel/Word

Company Benefits:
  • Competitive Salary
  • Flexible working schedule and remote work options
  • Company 401K
  • Health Benefits – Medical, Dental, and Vision
  • Collaborative and inclusive work environment
  • Opportunity to work on a variety of project types including theme parks, resort hotels, entertainment centers, live shows, temporary experiences and many others.
 
While this is intended to be an accurate description of the job, this is not necessarily an comprehensive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.
 
DIVERSITY AND INCLUSION STATEMENT: 
DIVERSE IS WHO WE ARE

Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements. So, bring all of who you are, no questions asked.
 
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