MSC | Deck Track - Performer Support (Aerial)

United Kingdom
Contracted
Experienced
About RWS Global
RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more.
 
RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.
 
The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.

About the role…

The Deck Track – Performer Support (Aerial) position will under the supervision of the Venue Manager. Will be responsible for the safe setup, use and maintenance of all rigging equipment used by cast and crew within the venue, inspections and troubleshooting of all venue automation and aerial equipment, as well as participating in all sets/strikes in the venues.

What’s expected…
  • Ensure the safe setup, use and maintenance of all rigging equipment, scenic elements used by cast and crew during performances, rehearsals, training, and maintenance.
  • Operate rigging and aerial equipment during performances and rehearsals. Including but not limited to operating automation consoles, assisting performers into harnesses and aerial apparatuses during shows, connecting harnesses to rigging points, performing spotting duties.
  • Complete daily inspections and pre-checks of all rigging and flying equipment, including motors, winches, cables, hardware, apparatus, and harnesses.
  • Complete pre- and post-show duties, inspections, and checks for each performance, and rehearsal; ensuring all equipment and show elements are safely stored. Assist the Venue Manager in completing reports by notifying them of any issues that arise, especially when pertaining to rigging and aerial gear.
  • Complete inventories and equipment maintenance as required and set forth by RWS and Venue Management.
  • Basic knowledge of TAIT automation programs is a plus.
  • Should have basic knowledge in, audio play back and mixing, lighting and video playback, running a stage deck track including moving set pieces, helping with quick changes, etc.
  • Work with a team to effectively troubleshoot and report issues with all technical equipment as they arise, in addition but not limited to report issues with rigging and flying equipment.
  • Follow all reporting procedures set for by RWS and venue management.
  • Operate equipment, in addition but not limited to aerial equipment, during rehearsals and special events in the venue as needed.
  • Assist with overall production needs as reasonably requested. As well as pitch in with other production related duties as necessary. This includes but is not limited to general maintenance for technical equipment, and scenic and prop elements.
  • Preset, run and strike all events taking place in RWS venues.
  • Play an active role in cast changeovers and installations of new programming. Knowing that during these periods of time work hours will increase while remaining in line with ILO and Maritime law.
  • Keep a working knowledge of the other RWS Entertainment Technicians’ show tracks and duties to be able to cover when needed.
  • Communicate professionally with Venue Manager, cast, technicians, and onboard maintenance teams.
  • Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.
What you bring…
  • Have a valid passport not expiring with in 6 months past the length of the contract.
  • Have or the ability to obtain visas required given the sailing itinerary of the ship.
  • Ability to complete the MSC required pre-employment medical screening, including comprehensive vaccination requirements.•
  • Proof of vaccination against COVID-19 (or proof of exemption) will be required. 
  • Bachelor’s degree in theatre (production or technical) or 3 years of in field experience required.
  • Excellent communication and time management skills, as well as work ethic and attitude
  • Fluency in spoken and written English. Knowledge and understanding of other languages a plus.
  • Operational knowledge of technical equipment inclusive of rigging, sound, lighting, video, andautomation.
  • Ability to analyze and evaluate the need for technical support for various events and performances.
  • Cruise Line or Touring Experience suggested, but not required.
  • Ability to stay professional in high stress situations working under tight deadlines, while still accomplishing daily work and producing and maintaining a high-level product.
  • Ability to communicate with multiple departments onboard, understanding how the entertainment teamfolds into the bigger operation.
  • Willingness to lend a hand even when asked to do something out of your direct scope of work. This includes a willingness to learn new skills when asked if it will better the team as a greater whole.
  • Ability to think on your feet and jump in quickly to help when needed.•
  • Ability to work seven (7) days per week for periods of up to 6 to 8-months at a time.
  • Comfortable working in across multiple venues, learning multiple tracks for running shows and events as needed.
  • Comfortable living and working in close quarters with co-workers from varied backgrounds.
  • Ability to stand for long periods, work at height as required, and consistently lift 50lbs/25kg in fulfillment of responsibilities.
  • Comfortable and able to work with Genie lifts, ladders, at height in harnesses, and in catwalks.
  • Ability to learn and abide by all onboard safety regulations as outlined in ship's Safety Management System.
What we bring…
  • Food & Lodging Included• Double Occupancy Cabin• Select Privileges in Passenger Dining Facilities
  • Select Access to Guest Gym Facilities
  • Upon embarking the ship, reimbursement for visas and MSC required pre-embark medical
  • Friends and Family cruise discounts – information provided by on board management team
Contract Dates…
  • Flexible start and end dates
Diversity and Inclusion Statement

At RWS Global, our team of bold makers and mold breakers is made of a diverse group of people who we believe make our work stronger. Our stage actively chooses to uplift applicants with diverse racial, ethnic, and religious backgrounds, sexual orientations, gender identities and expressions, sexes, national origins, political affiliations, socio-economic status, veteran and Disability status, and other intersectional dimensions of diversity.

We believe the diversity of our people is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our company’s achievement as well.

We are committed to ongoing learning and developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment as well as through our creative process and projects.
 
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