HR Business Partner, Talent

Orlando, FL
Full Time
Mid Level
JOB DETAILS 
Job Title: HR Business Partner, Talent         
Reports To: VP of HR        
Working Hours: 9:00am – 5:00pm
Place of Work:  Orlando, FL
Other: Full Time - (Hybrid) 3 days on site / 2 WFH

ABOUT RWS GLOBAL 
RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more.

RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.

The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.

Position Summary
RWS Global is hiring a Senior HR Business Partner, Parks Operations, to support our attractions, live experiences, and seasonal workforce operations. This role partners with operational leaders at assigned park and attraction locations on employee relations, onboarding and offboarding, manager coaching, compliance, workforce reporting, and HR program implementation.

The ideal candidate works well in a fast-paced operational environment and partners closely with frontline leaders who support performers, technicians, production teams, attraction staff, and seasonal employees. This role combines hands-on HR support with business partnership, helping deliver a positive employee experience while maintaining compliance with company policy and employment law.

Essential Responsibilities
Employee Relations
  • Serve as the first point of contact for employee relations matters within assigned business units.
  • Conduct workplace investigations involving policy violations, performance concerns, attendance issues, and misconduct.
  • Guide managers on corrective action, documentation, and performance management.
  • Partner with People & Culture leadership to apply policies and practices consistently.
HR Operations
  • Support onboarding and offboarding for full-time, part-time, seasonal, and project-based employees.
  • Assist managers with employee lifecycle activities, including promotions, transfers, status changes, and separations.
  • Maintain accurate employee records and support HRIS data integrity.
  • Coordinate employee communications and HR program administration.
Manager Support & Coaching
  • Coach operational leaders on employee relations, performance management, and engagement.
  • Help managers build positive, inclusive, and productive teams.
  • Advise on company policies, procedures, and employment practices.
Compliance
  • Support compliance with employment law.
  • Assist with wage and hour compliance, timekeeping, overtime management, and attendance programs.
  • Partner with HR leadership on audits and policy implementation.
Reporting & Analytics
  • Maintain HR metrics and workforce reporting.
  • Track turnover, employee relations activity, hiring trends, and workforce demographics.
  • Report insights to operational leaders and People & Culture leadership.

Qualifications
Required
  • 4–7 years of HR experience.
  • Experience supporting hourly, frontline, seasonal, hospitality, entertainment, attractions, or operational workforces.
  • Employee relations and workplace investigation experience.
  • Knowledge of employment law and HR best practices.
  • Experience partnering with managers and resolving employee issues.
  • Proficiency with HRIS systems and Microsoft Office.
  • Strong communication, organization, and problem-solving skills.
Preferred
  • Experience in theme parks, attractions, hospitality, entertainment, sports, cruise, resort, or live event operations.
  • Experience with seasonal or high-volume workforces.
  • Multi-location support experience.

Ideal Candidate Profile
  • Builds trust quickly and stays approachable under pressure.
  • Balances employee advocacy with business priorities.
  • Works with structure and precision in a fast-moving, hands-on environment.
  • Handles sensitive information with sound judgment and discretion.
  • Takes initiative and solves problems without waiting for direction.

Company Benefits: 
  • Competitive Salary 
  • Flexible working schedule and remote work options 
  • Company 401K 
  • Health Benefits – Medical, Dental, and Vision 
Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.


DIVERSE IS WHO WE ARE
Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements.
So, bring all of who you are, no questions asked.
 
Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*