Manager, Global People Partner

Orlando, FL
Full Time
Mid Level
Job Title: Manager, Global People Partner 
Reports To: Vice President of Human Resources
Place of Work: Orlando 
Other: Full Time  
 
About RWS Global 
RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more.

RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.

The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.


Role Overview
The Global HR Generalist serves as a key People resource supporting RWS Global’s growing international workforce. Working across multiple countries and time zones, this role helps navigate HR requirements related to global employment, onboarding, documentation, and compliance by identifying the right questions, resources, and partners needed to move matters forward.
This is a hands-on role for an experienced HR professional with a strong foundation in HR practices and compliance. The ideal candidate is organized, resourceful, and solutions-oriented, with the ability to recognize when country-specific expertise is needed, coordinate with internal and external partners, and provide reliable follow-through in a fast-paced global environment.

Responsibilities
  • Global HR Resource & Compliance CoordinationServe as an HR resource for navigating employment requirements across RWS Global’s international operations.
  • Identify potential country-specific employment and compliance considerations and recognize when local expertise or additional guidance is required.
  • Research and identify appropriate internal and external resources, including local HR partners, employment counsel, benefits partners, and other specialists.
  • Gather necessary information and coordinate with appropriate resources to determine requirements and next steps.
  • Maintain organized records of global HR resources, contacts, requirements, and reference materials.
Global Onboarding & Employment Documentation
  • Coordinate HR requirements for onboarding employees across international locations, partnering with internal teams and local resources as needed.
  • Support the preparation, collection, and maintenance of employment documentation in accordance with country-specific requirements.
  • Help identify requirements related to employment contracts, worker classification, payroll, benefits, leave, right-to-work, and other employment considerations.
  • Partner with People Operations and other stakeholders to support accurate and timely international onboarding.
  • Maintain practical checklists, processes, and reference materials for recurring global HR activities.
Cross-Functional & Global Partnership
  • Build effective working relationships with People Operations and key internal stakeholders, including Finance, Payroll, Legal, and Talent Acquisition.
  • Coordinate with external partners and subject-matter experts to obtain guidance on international employment matters.
  • Communicate requirements and next steps clearly and follow up with stakeholders to keep work moving.
General HR Support
  • Provide day-to-day HR support within the scope of the role, escalating matters requiring specialized expertise when appropriate.
  • Support HR projects and initiatives as needed.
  • Recognize and appropriately escalate potential HR or compliance concerns.
Qualifications & Experience
  • 5+ years of progressive HR experience, ideally within an HR Generalist, HR Operations, People Operations, or similar role.
  • Strong working knowledge of core HR practices, employment compliance, and the employee lifecycle.
  • Experience supporting employees or business operations across multiple countries or regions preferred.
  • Experience coordinating employee onboarding, employment documentation, and other HR processes.
  • Ability to recognize potential employment or compliance considerations and understand when specialized expertise or additional guidance is required.
  • Experience working across multiple stakeholders and functions in a fast-paced organization.
  • Experience within entertainment, live events, hospitality, cruise, production, or another complex global workforce environment is a plus.
Skills & Capabilities
  • Strong critical-thinking and problem-solving skills, with a resourceful and proactive approach to unfamiliar situations.
  • Strong operational and process mindset with excellent organizational skills and attention to detail.
  • Ability to manage multiple priorities, stakeholders, and deadlines across a global organization.
  • Clear, articulate, and thoughtful communicator with the ability to turn complex information into practical next steps.
  • Personable and approachable, with the confidence and professionalism to work effectively with employees, leaders, and external partners.
  • Sound judgment and discretion, with the ability to recognize when additional guidance or expertise is needed.
  • Adaptable, accountable, and comfortable navigating ambiguity in a fast-paced, evolving environment.
What Success Looks Like
  • Global HR questions are researched and routed to the appropriate resources in a timely manner.
  • International onboarding and employment documentation are coordinated accurately and efficiently.
  • Country-specific requirements and potential compliance concerns are identified and escalated appropriately.
  • HR resources, contacts, and key information are organized and maintained for future use.
  • The role provides reliable follow-through and support to the People team and global partners.Open HR matters have clear ownership, next steps, and consistent follow-through through resolution.
  • The organization becomes increasingly proactive, consistent, and scalable in how it supports employees across different countries and jurisdictions.
Company Benefits 
  • Competitive Salary 
  • Flexible working schedule and remote work options 
  • Company 401K 
  • Health Benefits – Medical, Dental, and Vision 
  • Collaborative and inclusive work environment 
  • Opportunity to work on a variety of project types including theme parks, resort hotels, entertainment centers, live shows, temporary experiences and many others.  
While this is intended to be an accurate description of the job, this is not necessarily an comprehensive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned. 

DIVERSITY AND INCLUSION STATEMENT
DIVERSE IS WHO WE ARE 
Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements. So, bring all of who you are, no questions asked. 

 
 
Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 07/31/2029
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*